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Scout Investments Club Level

FAQ

May I add Scout Investments Club Level tickets in addition to renewing the ones I have?
Yes you may. Call 888-99-CHIEFS (888-992-4433)  and a Chiefs Account Executive will provide you with options.

Why am I being asked to sign a club level seat agreement?
The three-year and five-year agreements offer Scout Investments Club Level seat holders guaranteed pricing.  Scout Investments Club Level season tickets are a premium seating option, providing the best sightlines, Scout Investments Club Level access and amenities not available to other season ticket holders.

Can the language in the Scout Investments Club Level seat agreement be altered?
While we encourage you to thoroughly review the agreement, please note that the standard language cannot be altered to accommodate individual requests.

What is the License Fee within my club seat agreement?
This is simply the total payment for your seats and parking.  If you review the Club Seats and other Obligations/Benefits section of your agreement, you will find your payment totals for each year.  The Chiefs are not charging a separate rights fee on top of the ticket and parking fees.

Can I transfer or assign my Scout Investments Club Level seat agreement?
The Scout Investments Club Level seat agreement may be transferred or assigned only with the written consent of the Kansas City Chiefs.

Can I upgrade or relocate my Scout Investments Club Level seats during the term of my club seat agreement?
Our goal is to provide the seats you request.  However, all Scout Investments Club Level seat holders will sign a multi-year agreement, which minimizes our opportunity to relocate fans.  If seats become available, you will be given the opportunity to relocate your seats in a price level equal to or higher than the seats reserved in your agreement.  The seat relocation process will be similar to our current service.  You can complete a relocation form and our staff will contact you if we can fulfill your request.

Why do I need to pay a security deposit?
All Scout Investments Club Level seat holders are required to pay a $250 per ticket deposit as part of the three or five-year commitment. The deposit amount can be used to pay for your tickets in the last year of your agreement.

Who will be the concessionaires?
Levy Restaurants will be the primary concessionaire on the Scout Investments Club Level. More upscale variety of food and beverage options are now available on the Scout Investments Club Level.

Why should I sign a five-year agreement compared to three-year agreement?
A five-year agreement provides you with a less expensive annual pricing plan than a three-year agreement. The five-year agreement is aimed at saving our Scout Investments Club Level season ticket holders money over time, while providing this novel New Arrowhead experience. For more information on pricing, please click on the Scout Investments Club Level Map & Pricing link below.

Is there a wait-list for the Scout Investments Club Level?
Please call 888-99-CHIEFS (888-992-4433) if you have interest in becoming a Scout Investments Club Level season ticket holder.

Can I come to the stadium and choose my seat?
We would be happy to schedule an appointment with you to view available seating.

Can I smoke on the new Scout Investments Club Level concourse?
Smoking is prohibited on the Scout Investments Club Level concourse. Designated smoking areas outside of the Scout Investments Club Level concourse will be available.

Amenities and Privileges | FAQ | Scout Investments Club Level Map & Pricing | Pictures

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