2009 Invoice & Payment Options

To better serve our customers, the Kansas City Chiefs have changed the season ticket payment options for 2009.  You will have two options to pay for your season tickets:  1) pay in full by the due date of March 2, 2009; or 2) participate in the EZ Pay plan in which your credit or debit card will be billed in four equal installments: on the date you sign up for EZ Pay (must be no later than March 2), April 1, May 1 and June 1.  EZ Pay is the only payment plan the Chiefs currently offer, and we hope that it will provide you with the flexibility and convenience that we believe our fans deserve.

In years past, we had a significant number of seats tied up in accounts that eventually cancelled so they weren’t available to other season ticket holders in our Seat Upgrade Program.  Our goal with the EZ Pay plan is to reward our most loyal season ticket holders by giving you a chance to obtain the best possible seats during our Seat Upgrade Program. 

To pay online or enroll in the EZ Pay plan, please follow the steps below by March 2:

1. Create or access your existing user account at www.mychiefsaccount.com.
2. Once you have logged in, select the View/Pay My Chiefs Invoice link on the left side of the welcome page, to review your invoice.
3. Under Step 2 - Payment Options, select either the Single Payment option to pay in full or Chiefs EZ Pay to take advantage of the four installments. 
4. Under Step 3 - Billing, you must enter your credit or debit card information.  You must complete the information requested, even if your initial payment reflects $0 due to an account credit.  Otherwise, you must make an initial payment of twenty-five (25%) percent of your invoice fee with a Visa, MasterCard, American Express, or Discover credit or debit card.
5. Step 4 - Confirmation will provide you with a summary of your payments on a confirmation page.

When you authorize the use of the EZ Pay program, you are permitting the Chiefs or Ticketmaster to automatically charge your credit or debit card in twenty-five (25%) percent increments of the total invoice fee.  Your credit or debit card will be charged for the first twenty-five (25%) percent of the invoice fee, minus any credits, when you sign up for the EZ Pay program, and the three (3) remaining payments of twenty-five (25%) percent of your invoice fee will be charged automatically on April 1, May 1, and June 1 of 2009.  Any declined credit or debit card transactions will have a $25.00 fee assessed to the account for each declined transaction.            

Cancelled accounts will be subject to a 10% administration fee if cancellation is requested after initial payment is received.  Calculation of the 10% administrative fee will be based on the entire season ticket fee.

In the event that the Kansas City Chiefs qualify for the NFL playoffs, statements will be mailed to season ticket holders in November with a payment deadline of the first week in December.

Please don’t hesitate to contact our Ticket Office with any questions regarding your invoice or payment at 816.920.9400 or via email at seasontickets@chiefs.nfl.com.

Now Available - Can’t make it to a game, forward your tickets to family or friends! *Forwarding cut-off is 2 hours prior to parking lots opening for parking passes and 2 hours prior to kick off for game tickets.

Forward your Season Tickets by email!
VIDEO:  Real | Windows

Just 3 Easy Steps:
 
STEP 1: Log into your My Chiefs Account
STEP 2: Select the ticket or group of tickets you wish to send
STEP 3: Enter the recipient’s email address and select forward
 
It’s so easy—you don’t even need to have the tickets in hand. Avoid the hassles of overnight and in-person delivery and start enjoying the benefits of this new service.
 
How ticket forwarding works
Each of your season tickets carries a unique barcode, ensuring that they are authentic. During the forwarding process, the barcode on your original season ticket is cancelled and a new one issued electronically. The recipient is emailed a new TicketFast® ticket with a unique barcode that can be printed with any standard printer.
 
What is the Fee?
Ticket forwarding is an inexpensive alternative to other overnight delivery and courier services. Now, for a nominal fee of $2.50 per ticket, you can enjoy the convenience of this innovative technology that provides a secure alternative method to ensure your tickets get  used.

Forward your Season Tickets by email!

KANSAS CITY CHIEFS

Buy tickets directly from Season Ticket Holders.

Check TicketExchange for tickets to sold out games. When the secondary market is the only choice for tickets, be sure to purchase them from the only Kansas City Chiefs authorized re-seller.

If you don’t find the seats you want here, check the team calendar or look for tickets from other fans on Ticketmaster.

CHIEFS FANS GIVE BACK

The Kansas City Chiefs and Ticketmaster are teaming up with Chiefs fans to give back to the community through the donation of tickets to the team’s home games.

By donating Chiefs tickets you are unable to use or by purchasing them for the purpose of donating them, ticket holders have an opportunity to pass them along to underprivileged youth from Big Brothers/Big Sisters or to a member of our Armed Forces.

The specific charity will issue you a receipt for the value of the tickets that you can use for your tax purposes. 

For those who receive donated tickets, the Chiefs, the stadium’s concessionaires including Centerplate and Levy Restaurants will provide a complimentary small soda and hot dog.

To donate tickets click on this link to be directed to My Chiefs Account.  Log onto your account and go to the Manage Your Tickets section.  Follow the Ticketmaster instructions on how to forward the tickets free of charge to Chiefs Charities.

To allow the charities sufficient time to distribute the donated tickets, tickets must be donated THREE days prior to the game date.

Transfer requests

In the event that season ticket holders wish to transfer their seats, a $250 administrative fee is charged per account. Transfer requests are accepted January 1 through April 30 of each year.

All requests must be made in writing and sent to:

Kansas City Chiefs
Attention: Ticket Office - Transfer
One Arrowhead Drive
Kansas City, MO 64129

Download the Chiefs Season Ticket Transfer Form Here (PDF)

For VIP Club Level seat holders, account transfers requires the assignment of your Club Seat Licensing Agreement.  Please contact Layne Feldman at 816-920-4839 or lfeldman@chiefs.nfl.com for details.

For VIP Tailgate or Wolfpack Club members, different transfer options apply.  For details refer to your membership application/guidelines or call 816-920-4502.

SEAT UPGRADE PROGRAM

The Chiefs held seats back from season ticket purchases and the Seat Upgrade Program in 2008 due to construction needs.  These seats will be released and utilized during the 2009 Seat Upgrade Program which will take place from late March through April.  The Seat Upgrade Program provides our fans with a great opportunity to upgrade locations.  Appointments are established based on the length of time you have been a Chiefs season ticket holder.  You will receive a postcard in the mail with the date and time you may contact us to discuss options.  You may either call the Seat Upgrade Hotline or appear in person at the Ticket Office for your appointment.  Seat selection will be subject to availability.  Only season ticket holders that are paid in full or have made their first payment on the EZ Pay plan will be able to participate.  To participate, check the box on the front of the invoice and return to the Chiefs, or go online to www.mychiefsaccount.com under View/Pay My Chiefs Invoice and check “Yes” under the Seat Upgrade Question box.  Changes are not mandatory and a $20 fee is assessed only if your seat location is changed and/or seats are added to your account.

Lost and stolen tickets

In the event that season tickets have been lost or stolen you can now forward your tickets & parking to virtually anyone, including yourself. Please note parking passes must be forwarded up to two hours prior to parking lots opening and tickets must be forwarded up to two hours prior to kickoff. 

Step 1: Log into your My Chiefs Account
Step 2: Select the ticket/parking or group of tickets you wish to send
Step 3: Enter the recipient’s e-mail address and select forward
Step 4: Enter your credit card information

Each of your season tickets/parking pass carries a unique barcode, ensuring that they are authentic.  During the forwarding process, the barcode on your original season ticket/parking pass is cancelled and a new one issued electronically.  The recipient is e-mailed a new TicketFast ticket with a unique barcode that can be printed with any standard printer.  It is $2.50 to forward each ticket/parking pass.  You can enjoy the convenience of this innovative technology that provides a secure alternative method to ensure your tickets/parking pass get used by the person(s) of your choice.

Pat-Down Policies

You and your belongings may be searched upon entry into the Stadium.  By tendering your ticket and entering the Stadium, you consent to such searches and waive any related claims that you might have against the NFL, the Kansas City Chiefs, its member clubs, their affiliates and stadium landlord, or their agents. If you elect not to consent to the searches, you will be denied entry into the Stadium.

Pat-Down Policy
Stadium Policies

Additional requests

For additional information or questions, please contact us at 816.920.9400 or via e-mail at seasontickets@chiefs.nfl.com.

Ticket Terms

1.    This ticket only grants entry into the stadium and a spectator seat for the specified NFL game.  Admission may be refused or ticket holder ejected in the sole discretion of the [Club and/or Stadium], subject to refund (or without refund if the ticket holder is disorderly or fails to comply with these ticket terms or any security measures).

2.    The date and time of the game is subject to change by the NFL in accordance with its scheduling policies or as a result of other actions or events beyond the NFL’s control.  No refund will be provided if ticket holder cannot attend.

3.    Ticket holder assumes all risks incident to the game or related events, including the risk of lost, stolen or damaged property or personal injury.

4.    Photographs, videos or other accounts or descriptions (whether data, textual or visual) of all or any part of the football game or of any game-related activities created by the ticket holder may be used only for personal, non-commercial uses.  Any transmission or other distribution to any commercial enterprise, and any public performance or display, are strictly prohibited.

5.    The ticket holder grants to the NFL, [Club] and their designees the irrevocable permission to use his or her voice or likeness in any media now or hereafter existing in connection with all or any part of the football game or related events, for any purpose whatsoever, including the commercial purposes of the NFL, [Club], their sponsors, licensees, advertisers or broadcasters.

6.    Lost, stolen, scalped or counterfeit tickets may not be honored.  No one holding this ticket may enter the stadium or otherwise use this ticket for advertising, promotion or any other commercial purposes (including contests, sweepstakes and giveaways) without the NFL’s and [Club’s] written consent.

7.    You and your belongings may be searched upon entry into the stadium, and prohibited items may be confiscated. By tendering this ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its Member Clubs, its affiliates, or its agents.  If you elect not to consent to these searches, you will be denied entry into the stadium.