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Group Tickets - Frequently Asked Questions

Q: When do group tickets go on sale?
A: Group tickets will go on sale in April. We are currently taking $100 Group Ticket deposits to secure first choice of opponent and ticket locations. To place a deposit online click here or call 816-920-4539.

Q: What are the prices for group tickets?

A: Group Tickets start at $39 for select games and Premium Group Tickets start at $76.

Q: Is there a discount for group ticket purchases?
A: Yes, for groups of 20 or more there is up to a $10 discount on Group Tickets in select areas.

Q: Can I put tickets on hold and purchase them at a later date?
A: No, unfortunately we cannot put tickets on hold.

Q: Can I pay for half of the tickets now and pay for the rest at a later date?
A: No, we require full payment to order tickets.

Q: What is the minimum number of tickets I have to purchase to receive the group ticket discount?
A: The minimum to receive the group ticket discount is 20 tickets for the same game.

Q: Where do you pick up tickets at Arrowhead?
A: At the Will Call window at the Ticket Office on the northwest side of the stadium adjacent to the Founder's Plaza and Hy-Vee Gate.

Q: How do I get the tickets?
A: Group tickets will be mailed a minimum of two weeks before your game.

Q: What is involved in a tailgate experience?

A: The Chiefs help you organize your pregame tailgating in a private tented area. We have a wide variety of menu and drink options and you can even add an appearance by Chiefs Cheerleaders and the KC Wolf.

Q: How do I order group tickets and or a tailgate experience?
A: Call Tyler Kirby at (816) 920-4824 or email us at groups@kcchiefs.org

Q: How do I get on your group sales mailing list?
A: Send us an email at groups@kcchiefs.org.

Q: Am I guaranteed seating locations by completing an order form?
A: Due to a high demand for group seating and limited available inventory, group locations are not guaranteed and there is no guarantee that everyone who fills out an order form will receive group tickets in their desired locations. All orders are filled on a first-come, first-serve basis.

Q: What are the group ticket seating locations?
A: Group seating is located in the upper, lower and club levels of the stadium.

Q: How are seat locations chosen for a group?
A: 2009 Group Ticket purchasers will receive first priority in selecting their choice of game(s) in 2010 and first priority for the best seats held for group tickets based on the date of deposit. Accommodations are based on when a group order is placed with full payment, the size of the group and the availability of inventory matching the specific request(s) of our group customers.

Q: What time do gates open?
A: Parking Lot Gates typically open 3 hours prior to an event. Stadium Gates open 2 hours prior to kick-off.

Q: Can I purchase parking passes with my tickets?

A: Group ticket purchasers may only request bus parking passes, which are available for $60 each. Car parking passes are only available to Chiefs Season Ticket Holders.

Q: Where is Bus Parking?
A: All buses must enter the stadium through Gate 1 and may park along the road on the west side of Arrowhead and Kauffman Stadiums.

Q: If I cannot attend the game, what is your return/exchange policy?
A: All ticket sales are FINAL. There are no refunds or exchanges.